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Most popular FAQs

  • Do you deliver to my country?

    At the moment we offer delivery to Canada.
  • What delivery options do you offer?

    Express Delivery is 2-3 days
  • How can I pay for my order?

    We offer various payment methods for your order including: - Visa Credit/Debit - Mastercard - Switch/Maestro We are sorry but we are unable to accept cheques or postal orders. We take fraud very seriously so all credit and debit card holders are subject to validation and authorisation by both us and the card issuer.
  • Where is my order?

    Please follow the steps below: 1. Find the status of your order by logging into your account and viewing your order history. This will display outstanding and previous orders. Click through to view your order and you will be able to see the date your order was dispatched 2. Please check your email to see whether you have received a dispatch confirmation. This email will confirm the estimated delivery date for your order and a link to the courier website if your order has been sent on a tracked service. 3. If your order has been dispatched, please check the delivery timescales to see when your order should arrive.
  • Who will deliver my order?

    If your order was despatched via UPS then in most cases they will also handle the local delivery.

If you can't find what your are looking for please get in touch with our Customer Service Team and we will be happy to help.


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